Shipping and Delivery
Shipping and Delivery
Thank you for choosing Oncasol for your online shopping needs. We strive to provide you with a seamless and reliable shipping experience. Please read the following shipping policy to understand how we process and deliver your orders.
Order Processing:
- Orders are dispatched within 1-3 business days from the date of order confirmation.
- We use our trusted courier partner for shipping.
Delivery Time:
- Deliveries are made as per the standard policy of our courier partner.
- Please note that unforeseen circumstances may cause delays in delivery.
Tracking Information:
- Customers can request tracking details by emailing us at info@oncasol.com or by messaging us on WhatsApp at +91 96676 89073.
Shipping Charges:
- We provide free shipping across India, with an additional 10% charge on COD orders.
Default on Shipping:
- If Oncasol fails to dispatch the order within 10 days of order confirmation, the customer is entitled to request a refund.
Courier Partner Liability:
- Oncasol is not liable for any delays in delivery caused by the default of our courier partner.
Compensation for Shipment Default:
- Oncasol is not liable for any compensation in case of a shipment default.
We appreciate your understanding and cooperation. If you have any further questions or concerns, please feel free to contact us through the provided email or WhatsApp details.